Canceling:

You can cancel your confirmed order within three hours, and your payment will be returned.
Assist us with supplying information about your bank account. You will carry the additional charge for
refunding your payment. Refunds will be made to your bank account only and not by MasterCard, PayPal,
Visa card, American Express, and more payment methods.

We make our delivery within sixty days. When you have not had the parcel in time, make us known by email.
Your order will be trucked from our courier.
When you have found no similarity between customized and desired items, you can send a picture of the item.
with its order number on our website or email address:

craftydecorcraftd@gmail.com

Return:

Our policy is in effect for 16 days. We are unable to provide you with a refund or exchange if 16 days have passed since your purchase.
To be eligible for a return, your item must be unused and in its original condition. Additionally, it needs to be in its original packaging.
No item will be returned for any other reason. There is hardly any possibility of damage to the products.
You can make returns of small items on our website, such as beads, pearls, glitter powder, glue, googly eyes,
sequins, artificial flowers, and other small items. Big items are not returnable, such as:
pet house, cushion cover Christmas house, any craft-related ribbon, wreath, nursery garland, pumpkin house,
light item, etc.

We take much care of your items to reach you.

Refund:

We will email you to let you know that your returned item has been received once it has been received and examined. We will also let you know if your refund has been approved or denied. Within a predetermined number of days after your refund is authorized, a credit will be automatically made to your credit card or original payment method. Refunds that are delayed or absent (if applicable)Check your bank account once again if you haven’t gotten your return yet. After that, get in touch with your credit card company; the official posting of your refund could not happen right away. Next, get in touch with your bank. Before a refund is posted, there is frequently some processing time. Please send an email to craftydecorcraftd@gmail.com if you have completed all of these steps and have not yet received your refund. Items on sale (if applicable) Regretfully, sale items are not eligible for refunds; only regular priced items are. We recognize that selecting personal products online can be challenging.
There are no refunds for delivery charges.
Making sure you are completely happy is our main goal. Please send us an email if the products you bought don’t work well for you and your daily routine.
Before mailing an item to us, please get in touch with us if it arrived damaged or in error.
When you are not satisfied with any item, you can exchange it. You will carry the exchange charge.